Shipping and Delivery

Shipping and Delivery

All Subculture products are made to order. We begin preparing your order after payment is received and cleared.

Dispatch Timelines

Our usual dispatch timelines are:

  • Domestic orders within India: 7 to 14 working days after payment clearance
  • International orders: 10 to 14 working days after payment clearance

These timelines refer to dispatch from our end, not final delivery to your address.

During high order volume, festivals, courier delays, customs delays, public holidays, natural disruptions, or other events outside our control, dispatch or delivery may take longer. If there is a significant delay, we will do our best to notify you.

Delivery Timelines

Delivery time depends on your location, courier serviceability, customs processing, and local delivery conditions.

Once your order is dispatched, you will receive tracking details where available. Please use the tracking link to follow the delivery status.

Shipping Address

Please enter your full and correct shipping address at checkout, including:

  • Full name
  • Complete street address
  • Apartment, building, or floor details
  • City
  • State
  • Postal code
  • Country
  • Valid phone number

Subculture is not responsible for delivery issues caused by incomplete, incorrect, or unreachable shipping details provided by the customer.

International Orders, Duties and Taxes

International orders may be subject to customs duties, import taxes, brokerage charges, or local fees in the destination country.

These charges are decided by local authorities and are the customer's responsibility. They are not included in the product price or shipping charge unless clearly stated at checkout.

If an international shipment is delayed by customs, Subculture cannot control or guarantee the release timeline.

Made To Order Products

Because our products are handcrafted, slight variations in leather grain, leather shade, latex finish, hardware tone, or final appearance may occur. These variations are part of the nature of handcrafted products and materials.

The colour seen on a phone, laptop, or monitor may not be an exact match to the product delivered because screens display colour differently.

Order Acceptance

Order acceptance is subject to product availability, material availability, payment clearance, and shipping serviceability.

We may contact you if an item, material, colour, size, or shipping route is unavailable or requires clarification.

Contact

For shipping questions, email contact@leathersubculture.com with your order number.